Vendor Management Policy


 

Although most of the time translations are done by Spear’s in-house teams, in some occasions we still need vendors to boost our capacity. Managing vendors through our strict vendor management policy could ensure works are of Spear’s expectation and of high consistency.

 

Strict Vendor Management Policy

At Spear, vendors are screened and examinated by our vendor management team. Before becoming our vendor, they have to undergo a strict trial test of which only 5% applicants could past. We also have an annual performance review so that vendor’s quality can be monitored.

Vendors are required to employ our internal translation technology to make sure they are working smoothly with us.

Non-disclosure agreements will also be signed with vendors project by project in order to keep clients’ information confidential.