Although most of the time translations are done by Spear’s in-house teams, but in the event that we need extra manpower we still need to work with vendors. Managing vendors is never easy, not without our Vendor Management Team, Supply Chain Management and strict Vendor Management Policy could ensure jobs are of expectation and consistency.

 

Strict Vendor Management Policy

At Spear, vendors are screened and examinated by our vendor management team. Before becoming our vendor, they have to undergo a strict trial test that only 5% applicants could past. We also have an annual performance review so that vendor’s quality can be monitored.

Vendors are required to employ our internal communication technology to make sure they can work with us smoothly.

Non-disclosure agreements will also be signed project by project so that all information be kept confidential.